PRIVACY POLICY OF THE SERVICES

This Privacy Policy (hereinafter referred to as the "Policy") contains information on the processing of your personal data in connection with the use of the following services:

Prestige Renters (operating at the Internet address www.prestige.renters.pl);Noclegi Renters (operating at the Internet address www.noclegi.renters.pl);Laguna Apartamenty (operating at the Internet address www.laguna-apartamenty.pl);

hereinafter collectively referred to as the "Services".

Personal data administrator

The controller of your personal data is RENTERS spółka z ograniczoną odpowiedzialnością with its registered office in Warsaw (registered office address: ul. Jana Sebastiana Bacha 26A, 02-743 Warsaw) entered into the register of entrepreneurs of the National Court Register maintained by the District Court for the Capital City of Warsaw in Warsaw, 13th Commercial Division of the National Court Register under the KRS number: 0000678215, NIP (Tax Identification Number): 5213782041, REGON (National Business Registry Number): 367317066, with the share capital of PLN 1 297 000.00 (one million two hundred ninety-seven thousand zlotys), and Rent like home spółka z ograniczoną odpowiedzialnością with its registered office in Warsaw (registered office address: ul. Jana Sebastiana Bacha 26A, 02-743 Warsaw) entered into the register of entrepreneurs of the National Court Register maintained by the District Court for the Capital City of Warsaw in Warsaw, 12th Commercial Division of the National Court Register under the KRS number: KRS: 0000598008, NIP: 6762500419, REGON: 6762500419, with the share capital of PLN 43,350.00 (forty-three thousand three hundred and fifty zlotys) (hereinafter referred to as the "Administrator").

Contact with the Administrator

In all matters related to the processing of personal data, you can contact the Administrator via: a) e-mail - at: dane.osobowe@renters.pl

Personal data protection measures

The Administrator applies modern organizational and technical security measures to ensure the best possible protection of your personal data and guarantees that it processes them in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (hereinafter referred to as "GDPR"), the Act of 10 May 2018 on the protection of personal data and other provisions on the protection of personal data.

Information about the personal data being processed

Using the Services requires the processing of your personal data. Below you will find detailed information about the purposes and legal basis of processing, as well as the processing period and the obligation or voluntariness of providing them.


Purpose of processing Personal data processed Legal basis
1) name and surname; Art. 6 paragraph 1 liter and RODO
Communicating via chat 2) e-mail address;
3) optional - other personal data that you provide during the chat. (personal data processing is based on consent)

Providing the above-mentioned personal data is voluntary, but necessary in order to contact the Administrator via chat and receive answers to the questions asked (the consequence of not providing them will be the inability to establish contact and receive an answer).

 

The Administrator will process the above-mentioned personal data until the consent granted is withdrawn or until they are no longer useful for the purposes for which they were collected (depending on which of these events occurs first).

Purpose of processing Personal data processed Legal basis
1) name and surname; art. 6 ust. 1 lit. b RODO
Conclusion and performance of an apartment lease agreement 2) e-mail address;
3) telephone number; (processing is necessary for the performance of a contract concluded with the data subject or to take steps to conclude it)
4) residential address (street, house number, apartment number, city, postal code, country).

Providing the above-mentioned personal data is a condition for concluding and performing the apartment rental agreement (providing the data is voluntary, but failure to provide the data will result in the inability to conclude and perform the above-mentioned agreement).

 

The Administrator will process the above-mentioned personal data until the limitation period for claims arising from the above-mentioned agreement expires.

Purpose of processing Personal data processed Legal basis
1) name and surname; Art. 6 paragraph 1 liter and RODO
Conducting email communication 2) e-mail address; (personal data processing is based on consent)
3) optionally - other personal data that you provide during e-mail communication.

Providing the above-mentioned personal data is voluntary, but necessary in order to conduct e-mail communication with the Administrator (the consequence of not providing them will be the inability to conduct e-mail communication with the Administrator).

 

The Administrator will process the above-mentioned personal data until the consent granted is withdrawn or until they are no longer useful for the purposes for which they were collected (depending on which of these events occurs first).


Purpose of processing Personal data processed Legal basis
art. 6 mouth 1 lit. f GENDER
Sending a newsletter e-mail address (processing is necessary to pursue the legitimate interest of the Administrator, in this case informing about new products and promotions available on the Services)

Providing an e-mail address is voluntary, but necessary in order to receive the newsletter (the consequence of not providing it will be the inability to receive the newsletter). The Administrator will process the e-mail address until an effective objection is filed or the purpose of processing is achieved (depending on which of these events occurs first).

Purpose of processing Personal data processed Legal basis
Conducting telephone communication (direct conversation, SMS) 1) telephone number; Art. 6 paragraph 1 liter and RODO
2) optionally - other personal data that you provide during telephone communication. (personal data processing is based on consent)

Providing the above-mentioned personal data is voluntary, but necessary in order to conduct telephone communication with the Administrator (the consequence of not providing them will be the inability to conduct telephone communication with the Administrator).

 

The Administrator will process the above-mentioned personal data until the consent granted is withdrawn or until they are no longer useful for the purposes for which they were collected (depending on which of these events occurs first).


Purpose of processing Personal data processed Legal basis
1) name and surname;
2) company;
Handling contact forms (including the form for providing information about the apartment and the form for inquiring about a specific apartment) 3) e-mail address; Art. 6 paragraph 1 liter and RODO
Handling contact forms (including the form for providing information about the apartment and the form for inquiring about a specific apartment) 4) telephone number; (personal data processing is based on consent)
5) address of residence/apartment;
6) optionally - other personal data that you provide in the contact form.

Providing the above personal data is voluntary, but necessary in order to receive a response to the inquiry sent via the contact form (the consequence of not providing them will be the inability to receive a response).

 

The Administrator will process the above-mentioned personal data until the consent granted is withdrawn or until they are no longer useful for the purposes for which they were collected (depending on which of these events occurs first).


Purpose of processing Personal data processed Legal basis
Fulfillment of obligations related to the protection of personal data 1) name and surname; art. 6 mouth 1 lit. c GENDER
2) the contact details you provide (e-mail address; correspondence address; telephone number). (processing is necessary to fulfil the legal obligation incumbent on the Administrator, in this case the obligations arising from the provisions on personal data protection)

Providing the above-mentioned personal data is voluntary, but necessary for the proper performance by the Administrator of the obligations arising from the provisions on the protection of personal data, including the implementation of the rights granted to you by the GDPR (the consequence of not providing the above-mentioned data will be the inability to properly implement the above-mentioned rights).

 

The Administrator will process the above-mentioned personal data until the expiry of the limitation periods for claims for violation of the provisions on personal data protection.


Purpose of processing Personal data processed Legal basis
1) name;
2) name; art. 6 mouth 1 lit. f GENDER
3) company;
(processing is necessary to pursue the legitimate interest of the Administrator, in this case to establish, pursue or defend against claims) 4) e-mail address; (processing is necessary to pursue the legitimate interest of the Administrator, in this case to establish, pursue or defend against claims)
5) address of residence/registered office;
6) PESEL/KRS number;
7) NIP.

Providing the above-mentioned personal data is voluntary, but necessary for the purpose of determining, pursuing or defending against claims (the consequence of not providing the above-mentioned data will be the inability of the Administrator to take the above-mentioned actions)

 

The Administrator will process the above-mentioned personal data until the expiry of the limitation periods for claims.


Purpose of processing Personal data processed Legal basis
1) date and time of visit;
2) IP number of the device; art. 6 mouth 1 lit. f GENDER
3) type of device operating system;
Analysis of your activity on the Services 4) approximate location; (processing is necessary to pursue the legitimate interest of the Administrator, in this case obtaining information about your activity on the Services)
5) type of web browser;
6) time spent on the Services;
7) visited subpages and other actions undertaken within the Services.

Providing the above-mentioned personal data is voluntary, but necessary in order for the Administrator to obtain information about your activity on the Services (the consequence of not providing them will be the inability of the Administrator to obtain the above-mentioned information).

 

The Administrator will process the above-mentioned personal data until the objection is effectively raised or the purpose of processing is achieved.


Purpose of processing Personal data processed Legal basis
1) IP address;
2) server date and time; art. 6 mouth 1 lit. f GENDER
3) information about the web browser;
Administration of Services 4) operating system information. (processing is necessary to pursue the legitimate interest of the Administrator, in this case ensuring the proper functioning of the Services)
The above data is saved automatically in the so-called server logs, each time the Services are used (administration without the use of server logs and automatic saving would not be possible).

Providing the above personal data is voluntary, but necessary to ensure the proper functioning of the Services (the consequence of not providing them will be the inability to ensure the proper functioning of the Services).

 

The Administrator will process the above-mentioned personal data until the objection is effectively raised or the purpose of processing is achieved.


Profiling

In order to create your profile for marketing purposes and direct direct marketing to you tailored to your preferences, the Administrator will process your personal data in an automated manner, including profiling them - however, this will not produce any legal effects for you or significantly affect your situation in a similar way. The scope of profiled personal data corresponds to the scope indicated above in relation to the analysis of your activity on the Services. The legal basis for the processing of personal data for the above purpose is art. 6 sec. 1 letter f of the GDPR, according to which the Administrator may process personal data in order to pursue its legitimate interest, in this case conducting marketing activities tailored to the preferences of recipients. Providing the above personal data is voluntary, but necessary to achieve the above purpose (the consequence of not providing them will be the inability of the Administrator to conduct marketing activities tailored to the preferences of recipients). The Administrator will process personal data for the purpose of profiling them until an effective objection is filed or the purpose of processing is achieved.

Recipients of personal data

The recipients of personal data will be the following external entities cooperating with the Administrator: a) a company providing accounting services; b) hosting companies; c) a company providing a contact platform; d) companies providing instant messengers; e) companies providing tools for analyzing activity on the Services and directing direct marketing to people using it (including Google Analytics); f) a newsletter service provider. In addition, personal data may also be transferred to public or private entities if such an obligation results from generally applicable legal provisions, a final court judgment or a final administrative decision.

Transfer of personal data to a third country

In connection with the use by the Administrator of tools such as Google Analytics, your personal data may be transferred to the following third countries: USA, Chile, Singapore and Taiwan (Republic of China). The basis for transferring data to the above-mentioned third countries are contractual clauses ensuring an adequate level of protection, in accordance with the standard contractual clauses specified in the decision of the European Commission of 5 February 2010 on standard contractual clauses for the transfer of personal data to entities processing data established in third countries under Directive 95/46/EC of the European Parliament and of the Council. You can obtain a copy of the data transferred to a third country from the Administrator.

Right

In connection with the processing of personal data, you have the following rights: 1) the right to information about what personal data concerning you is processed by the Administrator and to receive a copy of this data (the so-called right of access). The issuance of the first copy of the data is free of charge, for subsequent copies the Administrator may charge a fee;2) if the processed data becomes outdated or incomplete (or otherwise incorrect), you have the right to request their rectification;3) in certain situations you may ask the Administrator to delete your personal data, e.g. when:a) the data is no longer needed by the Administrator for the purposes of which it informed;b) you have effectively withdrawn your consent to data processing - unless the Administrator has the right to process the data on a different legal basis;c) the processing is unlawful;d) the need to delete the data results from a legal obligation incumbent on the Administrator;4) if personal data are processed by the Administrator on the basis of the consent granted for processing or in order to perform the Agreement concluded with it, you have the right to transfer your data to another administrator;5) if personal data are processed by the Administrator on the basis of the consent granted by you for processing, you have the right to withdraw this consent at any time (withdrawal of consent does not affect the lawfulness of the processing carried out on the basis of consent before its withdrawal);6) if you consider that the personal data being processed is incorrect, its processing is unlawful, or the Administrator no longer needs specific data, you may request that for a specified, necessary period (e.g. to verify the correctness of the data or to pursue claims) the Administrator does not perform any operations on the data, but only stores them; 7) you have the right to object to the processing of personal data, the processing of which is based on the legitimate interest of the Administrator. In the event of an effective objection, the Administrator will cease processing the personal data for the above purpose; 8) you have the right to lodge a complaint with the President of the Personal Data Protection Office, if you consider that the processing of personal data violates the provisions of the GDPR.

Cookies

1. The Administrator informs that the Services use "cookies" files installed on your end device. These are small text files that can be read by the Administrator's system, as well as by systems belonging to other entities whose services the Administrator uses (e.g. Facebook, Google).


2. The Administrator uses cookies for the following purposes:


a) ensuring the proper operation of the Services – thanks to cookies, it is possible to ensure the efficient operation of the Services, use their functions and conveniently move between individual subpages;



b) increasing the comfort of browsing the Services – thanks to cookies, it is possible to detect errors on some subpages and constantly improve them;



c) creating statistics – cookies are used to analyze how users use the Services. This allows for continuous improvement of the Services and adjustment of their operation to user preferences;



d) conducting marketing activities – thanks to cookies, the Administrator can direct advertisements to users tailored to their preferences.


3. The Administrator may place both persistent and temporary (session) files on your device. Session files are usually deleted when you close your browser, but closing your browser does not delete persistent files.


4. Information about cookies used by the Administrator is displayed in the panel located at the bottom of the Services' website. Depending on your decision, you can enable or disable cookies of individual categories (except for essential cookies) and change these settings at any time.


5. Data collected using cookies does not allow the Administrator to identify you.


6. The Administrator uses the following cookies or tools that use them:



TOOL SUPPLIER FUNCTIONS AND SCOPE OF DOWNLOADED DATA PERIOD OF OPERATION
Necessary cookies Administrator The operation of these files is necessary for the proper functioning of the websites of the Services, so you cannot disable them. Thanks to these files (which collect, among other things, the IP number of your device), it is possible to, among other things, inform you about the cookies operating on the websites of the Services Most necessary cookies are session cookies, but some remain on your end device for a period of 2 weeks or until you delete them;
Google Analytics Google This tool enables the collection of statistical data on how Customers use the Services, including the number of visits, duration of visits, search engine used, location. The collected data helps improve the Services and make it more friendly to Customers. up to 2 years or until they are deleted (depending on which of the above events occurs first)

7. Using most commonly used browsers, you can check whether cookies have been installed on your end device, as well as delete installed cookies and block the Services from installing them in the future. However, disabling or limiting the use of cookies may cause quite serious difficulties in using the Services, e.g. in the form of having to log in to each subpage, a longer loading period of the Services' page, limitations in the use of certain functionalities.


Final provisions

In matters not regulated by the Policy, generally applicable provisions on the protection of personal data shall apply. The Policy shall be effective from 09.09.2021.
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